Monday 8 December 2008

Excellent Complaints Management


One thing that has long taxed the (limited) intellectual resources of the Dog n' Duck is how the Forces of Excellence are able to claim that they get so few complaints. However over the weekend a CHUM agent was so incensed by the censorship issue that they leaked us a copy of this spreadsheet. It is self explanatory, and just reinforces what we suspected all along!

3 comments:

Anonymous said...

HaHa! we always thought the number of complaints was so small because Jonesy ran out of fingers after 5!

Anonymous said...

Yeah - good point. Every time they announce the number of compaliants we get together and count up just the ones we know about - and it always comes to more than the number announced. Just like Haringay!

Anonymous said...

Just found this when surfing the web. I live in Somerset and was wondering exactly the same thing!